Customer Service - Product Engineering at ProSlide Technology · United States · Joined
PT
Customer Service - Product Engineering
ProSlide Technology · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$60k–$75kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Customer Service – Product Engineering · Source: jobright · Posted by joined-scrapper
About the role
ProSlide Technology is hiring a Customer Service – Product Engineering professional to support clients with commissioned water slide attractions. The role involves handling product-operation issues, advising on operations and maintenance, and coordinating commissioning, field service, and upgrades with internal teams.
What you’ll do
Support clients with commissioned water slide attractions
Handle product-operation and performance issues
Advise clients on operations and maintenance
Support ride commissioning
Support field service
Support product upgrades with internal teams
What you’ll need
Bachelor's Degree or Technologist/Technician in Manufacturing, Electrical, Industrial or Mechanical Engineering (or equivalent experience)
3-5 years in a similar customer-facing role and environment
Hands-on experience using handheld tools at client sites
Understanding of DC and AC principles and VFD motor controls
Experience with multimeters and validation test equipment
Ability to interpret mechanical, electrical, and plumbing drawings
Original job description
ProSlide Technology is hiring a Customer Service – Product Engineering professional to support clients with commissioned water slide attractions. The role handles product-operation and performance issues, advises clients on operations and maintenance, and supports ride commissioning, field service, and product upgrades in coordination with internal teams.…