Help Desk Support Specialist (ServiceNow / Cornerstone) at Innovatix Technology Partners · United States · Joined
IP
Help Desk Support Specialist (ServiceNow / Cornerstone)
Innovatix Technology Partners · United States · Just now · 0 applicants
NewRemoteContractJunior
Pay
Pay not listed
Workplace
Remote
Job type
Contract
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Provides Tier 1 help desk support and technical troubleshooting, handling end-user issues, ticket management, documentation, and escalation.
What you’ll do
Provide Tier 1 help desk support
Perform technical troubleshooting
Support end users
Manage tickets and resolve incidents
Document issues
Escalate issues as needed
Original job description
Innovatix Technology Partners is seeking a Help Desk Support Specialist to provide Tier 1 support and technical troubleshooting. The role includes end-user support, ticket management, incident resolution, issue documentation, and escalation.Tier 1 Help Desk SupportTechnical TroubleshootingCustomer Service / End-User SupportTicket Management &…