Customer Intelligence & AI Readiness Strategist at Accenture Federal Services · Washington, DC · Joined
AS
Customer Intelligence & AI Readiness Strategist
Accenture Federal Services · Washington, DC · Just now · 0 applicants
NewHybridFull-timeSenior
Pay
$143k–$229kListed
Workplace
Hybrid
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Accenture Federal Services seeks a strategist to lead customer intelligence and AI readiness initiatives, defining roadmaps and operating models for federal clients. The role aligns teams, platforms, and data to advance digital transformation and AI adoption.
What you’ll do
Define and mobilize vision, roadmap, and operating model for customer intelligence and AI preparedness
Align teams, platforms, processes, data, and investments
Advise stakeholders on customer understanding and digital/AI transformation initiatives
Evaluate platforms, processes, and organizational capabilities
Develop business cases and recommendations
Guide implementation across complex stakeholder environments
What you’ll need
Bachelor's degree
5+ years in customer experience, digital transformation, or related strategies
Experience defining roadmaps, operating models, or governance frameworks
Ability to evaluate capabilities and develop business cases
Collaboration across cross-functional teams
Federal or regulated industry experience
Original job description
Accenture Federal Services is hiring a Customer Intelligence & AI Readiness Strategist to define and mobilize the vision, roadmap, and operating model for customer intelligence, experience measurement, content readiness, and AI preparedness. The role aligns teams, platforms, processes, data, and investments, and advises stakeholders on initiatives that…