Empower Community Care is hiring a Director of Sales & Customer Success to build and lead specialty sales and customer success teams, coach sales representatives, manage sales operations, coordinate with enterprise sales, and guide the transition to a regional pod model.
What you’ll do
Build and lead specialty sales and customer success teams
Coach sales representatives
Manage sales operations
Coordinate with enterprise sales
Guide transition to a regional pod model
Support cross-selling and customer hand-offs
What you’ll need
Bachelor's degree in business, healthcare administration, or related field; equivalent experience considered
7+ years of progressive sales experience, including 3+ years directly managing and coaching a field or specialty sales team
Demonstrated success building or scaling a sales function with strong pipeline management and forecasting discipline
Hands-on CRM fluency and experience partnering with finance/RevOps on ERP data
Experience leading or managing a customer success, account management, or renewal function
Experience in healthcare, behavioral health, human services, or public-sector-adjacent environments, with direct experience in HubSpot
Original job description
Empower Community Care is seeking a Director of Sales & Customer Success to build and lead its specialty sales and customer success teams. The role will coach sales representatives, manage sales operations, coordinate with enterprise sales, and guide the transition to a regional pod model while supporting cross-selling and customer hand-offs.Bachelor's…