Plaid seeks a Technical Account Manager to own long-term technical success for enterprise customers, developing technical strategies and driving product adoption. This role requires 10+ years of client-facing technical experience and strong API and infrastructure knowledge.
What you’ll do
Develop technical strategies for enterprise customers
Optimize integrations with Plaid solutions
Drive product adoption
Advocate for customer needs internally
What you’ll need
10+ years in client-facing technology-focused roles
Proven ability to manage complex customer relationships
Strong technical foundation in APIs, databases, system infrastructure, and architecture
Excellent communication and project management skills
Ability to influence technical decision-makers and executives
Proactive problem solver with troubleshooting skills
Original job description
Plaid’s Technical Account Management team helps customers connect their technical goals and challenges with Plaid solutions. The role owns the long-term technical success of enterprise customers by developing technical strategies, optimizing integrations, driving product adoption, and advocating for customer needs internally.10+ years of experience in…