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Customer Success Specialist at Vontier · United States · Joined
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Customer Success Specialist

Vontier · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$87k–$120kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Teletrac Navman · Source: jobright · Posted by joined-scrapper

About the role

Manage an assigned portfolio of customers from onboarding through renewal, driving adoption, retention, and revenue growth while delivering a strong customer experience through cross-functional coordination.

What you’ll do

  • Manage assigned customer portfolio and lifecycle from onboarding through renewal
  • Drive customer value, adoption, retention, and revenue growth
  • Coordinate cross-functionally to deliver a strong customer experience
  • Build and grow long-term customer relationships
  • Manage multiple stakeholders

What you’ll need

  • 3+ years of B2B customer account management, customer success/sales, or project management experience
  • SaaS background
  • Experience using SAP, Salesforce, and Churn Zero
  • Excellent verbal and written communication skills
  • Strong time management and high attention to detail
  • Methodical and disciplined approach to problem solving

Original job description

Teletrac Navman, a Vontier company, is hiring a Customer Success Specialist to manage an assigned customer portfolio and lifecycle from onboarding through renewal. The role focuses on customer value, adoption, retention, revenue growth, and cross-functional coordination to deliver a strong customer experience.3+ years' experience in B2B Customer Account…

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