Claims Advocate - Risk Management at Uber · Phoenix, AZ · Joined
U
Claims Advocate - Risk Management
Uber · Phoenix, AZ · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$32–$36/hrListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Risk Management · Source: jobright · Posted by joined-scrapper
About the role
Uber seeks a Claims Advocate to manage platform-related incident claims in the U.S. and Canada, acting as a liaison between insurance partners and stakeholders while supporting affected users. The role handles complex, sensitive customer issues and facilitates claim resolutions.
What you’ll do
Manage claims related to incidents involving Uber's platform
Serve as a liaison between insurance partners and stakeholders
Support users affected by crashes
Facilitate claim resolutions
Handle complex or sensitive customer issues
What you’ll need
High School Diploma or equivalent
2+ years in a high-volume customer-facing environment
Experience managing complex or sensitive customer issues
Experience in customer care, success, or liaison roles
Proficiency with Google Workspace, JIRA, and Apple/Mac hardware
Knowledge of U.S. auto claims coverage or insurance basics
Original job description
Uber is hiring a Claims Advocate to manage claims related to incidents involving its platform in the U.S. and Canada. The role serves as a liaison between insurance partners and stakeholders, supports users affected by crashes, and helps facilitate claim resolutions.High School Diploma or equivalent2+ years of experience in a high-volume customer-facing…