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Technical Account Manager at Cartesia · San Francisco, CA · Joined
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Technical Account Manager

Cartesia · San Francisco, CA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$220k–$280kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper

About the role

Cartesia is hiring a Technical Account Manager to own enterprise customer relationships and guide successful implementation, health, and growth. The role combines technical troubleshooting with commercial ownership across a complex book of accounts.

What you’ll do

  • Manage enterprise customer relationships
  • Ensure successful customer implementation
  • Drive ongoing customer health and growth
  • Run complex implementations end-to-end
  • Triage integration issues and route problems correctly
  • Drive consumption, retention, and expansion

What you’ll need

  • 6+ years in technical account management, customer success, solutions engineering, or related customer-facing technical role
  • Able to read API docs, understand system architecture, and triage integration issues
  • Experience managing a complex multi-stakeholder book of accounts
  • Strong project management instincts and prioritization judgment
  • Strong communication across engineer and executive audiences
  • Commercial awareness connecting customer health to revenue growth

Original job description

Cartesia is pioneering AI technologies that learn and interact with the world like humans. They are seeking a Technical Account Manager to manage enterprise customer relationships, ensuring successful implementation and ongoing customer health and growth.6+ years of experience in technical account management, customer success, solutions engineering, or a…

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