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Oracle CX Cloud Functional Lead at HYR Global Source Inc · United States (remote with travel to Boston, MA) · Joined
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HI

Oracle CX Cloud Functional Lead

HYR Global Source Inc · United States (remote with travel to Boston, MA) · Just now · 0 applicants
NewRemoteFull-timeLead
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Lead
Source: jobright · Posted by joined-scrapper

About the role

HYR Global Source Inc is hiring an Oracle CX Cloud Functional Lead to drive the migration of service operations from Oracle EBS CRM to Oracle Cloud CX, focusing on Field Service and Depot Repair. The role is remote with travel to Boston, MA and covers functional solution design, implementation leadership, integrations, and go-live support.

What you’ll do

  • Lead functional solution design for Oracle Cloud CX implementation
  • Drive migration of service operations from Oracle EBS CRM to Oracle Cloud CX
  • Manage Oracle Field Service and Depot Repair functional delivery
  • Lead integrations using Oracle Integration Cloud and REST APIs
  • Support CRP, SIT, UAT, cutover, and go-live activities
  • Work closely with business stakeholders and technical development teams

What you’ll need

  • Hands-on Oracle Cloud implementation experience with Oracle CX and Oracle Field Service
  • Deep functional expertise in Field Service and Depot Repair business processes
  • Experience delivering Depot Repair requirements within an Oracle Cloud solution
  • Experience with Oracle EBS CRM / Service / Depot Repair to Oracle Cloud migration
  • Experience leading full implementation lifecycles including design, configuration, CRP, SIT, UAT, cutover, and go-live
  • Excellent communication, leadership, and stakeholder management skills

Original job description

HYR Global Source Inc is seeking an Oracle CX Cloud Functional Lead to drive the migration of service operations from Oracle EBS CRM to Oracle Cloud CX. The role focuses on Oracle Field Service and Depot Repair, including functional solution design, implementation leadership, integrations, and go-live support.U.S. Citizens and Green Card Holders…

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