AI Operations Engineer, Americas at CodeRabbit · San Francisco, CA · Joined
C
AI Operations Engineer, Americas
CodeRabbit · San Francisco, CA · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$140k–$180kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
CodeRabbit is looking for an AI Operations Engineer to own technical solutions that close support operations gaps through automation, AI workflows, integrations, and data systems, collaborating across Product, Engineering, Services, and Support.
What you’ll do
Identify and resolve support operations gaps through automation and AI-powered workflows
Own technical solutions end-to-end
Build automation, data systems, and dashboards
Collaborate with Product, Engineering, Services, and Support
Improve productivity, support quality, and customer experience
What you’ll need
3+ years of hands-on experience building support operations systems or automation in a SaaS environment
Proven track record of autonomously identifying problems and shipping solutions that improved support metrics
Proficiency in Python, JavaScript, or similar programming or scripting languages
Customer obsession and systems thinking with end-to-end ownership
Experience with code review processes, observability, RCA, and debugging tools
Familiarity with Git, GitHub, CI/CD, and modern software development practices
Original job description
CodeRabbit is hiring an AI Operations Engineer to identify and resolve support operations gaps through hands-on automation, AI-powered workflows, integrations, and data systems. The role owns technical solutions end-to-end and collaborates with Product, Engineering, Services, and Support to improve productivity, support quality, and customer experience.At…