Senior Customer Success Manager at Exostar · United States · Joined
E
Senior Customer Success Manager
Exostar · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Exostar seeks a Senior Customer Success Manager to drive customer value from its platform, manage renewals and expansion, and support the Customer Success team's development.
What you’ll do
Manage customer relationships
Drive value realization and platform adoption
Support renewals and expansion opportunities
Coordinate issue resolution and service delivery
Contribute to Customer Success team development
Develop performance tools
What you’ll need
8+ years in Customer Success or similar
Supply chain process expertise
Experience in regulated industries
Manage $3M+ renewal portfolio
Close $250K+ expansion deals
Strong executive presence and persuasion skills
Original job description
Exostar is hiring a Senior Customer Success Manager to help customers realize value from its platform and operationalize its products. The role manages customer relationships, supports renewals and expansion, coordinates issue resolution and service delivery, and contributes to Customer Success team development and performance tools.8+ years of experience…