Customer Success Manager at StudyFetch · Beverly Hills, CA · Joined
S
Customer Success Manager
StudyFetch · Beverly Hills, CA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
$75k–$150kListed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
StudyFetch is seeking a proactive Customer Success Manager to support enterprise partners, ensuring they receive value from the AI-native learning platform, understand product updates, and track impact on user engagement and learning outcomes.
What you’ll do
Support enterprise partners to maximize value from the platform
Communicate product updates and changes to clients
Track impact on user engagement and learning outcomes
Work cross-functionally with internal teams
Manage multiple stakeholders effectively
What you’ll need
3+ years of experience in Customer Success, Account Management, or EdTech services
Experience supporting enterprise or institutional clients
Strong communication and relationship-building skills
Ability to work cross-functionally and manage multiple stakeholders
Familiarity with the higher education landscape
Organized, analytical, and comfortable presenting data-driven insights
Original job description
StudyFetch is a technology company building AI-native learning products, and they are seeking a proactive and relationship-focused Customer Success Manager. In this role, you will support enterprise partners by ensuring they receive value from the platform, understand product updates, and can track the impact on user engagement and learning outcomes.3+…