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Senior Director, Product Creative Direction at ServiceNow · Kirkland, Washington, USA · Joined
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Senior Director, Product Creative Direction

ServiceNow · Kirkland, Washington, USA · 1h ago · 0 applicants
NewRemoteFull-timeManager
Pay
$255k–$445kListed
Workplace
Remote
Job type
Full-time
Level
Manager
Team: Product Design · Source: builtin · Posted by joined-scrapper

About the role

ServiceNow seeks a Senior Director of Product Creative Direction to define and evolve the visual language of its enterprise software portfolio, leading a product design team and partnering across design systems, engineering, and product management to create cohesive, accessible, and AI-enhanced product experiences.

What you’ll do

  • Define and champion a differentiated visual direction for the product portfolio
  • Translate the visual language into scalable foundations, components, and patterns with Design Systems
  • Lead AI-enabled creative exploration and adoption across product design
  • Provide creative direction and critique for priority cross-product initiatives
  • Partner with Brand, Marketing, Accessibility, and Engineering to align product and company expression
  • Lead, develop, and attract visual, motion, and multidisciplinary design talent

What you’ll need

  • 12+ years in product design, visual design, or creative direction with significant leadership experience
  • Portfolio demonstrating exceptional visual craft and creative leadership in shipped products
  • Experience defining or evolving a visual language across a complex multi-product software portfolio
  • Deep understanding of design systems, design tokens, and design-code relationships
  • Experience adopting AI-enabled creative tools and workflows at scale
  • Expert command of typography, color, composition, motion, and accessibility with WCAG knowledge

Benefits

Health plans including flexible spending accounts401(k) plan with company matchEmployee stock purchase plan (ESPP)Matching donationsFlexible time away plan and family leave programs

Original job description

Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business…

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