Executive Director of Software Engineering and Operations at Toshiba Global Commerce Solutions · Durham, NC · Joined
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Executive Director of Software Engineering and Operations
Toshiba Global Commerce Solutions · Durham, NC · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Software Engineering and Operations · Source: jobright · Posted by joined-scrapper
About the role
This role leads client implementations and production readiness for complex software environments, combining hands-on technical guidance with cross-functional coordination and direct customer engagement.
What you’ll do
Lead successful client implementations and solution adoption
Ensure production readiness across complex software environments
Coordinate internal teams to deliver on client commitments
Communicate directly with customers on technical implementations and escalations
Balance delivery leadership with hands-on technical engagement
Improve implementation quality and delivery practices
What you’ll need
Ability to discuss software architecture, application design, integration patterns, deployment pipelines, databases, infrastructure, security, observability, and production support
Proven experience communicating directly with customers on technical implementations and escalations
Track record coordinating cross-functional execution across engineering, QA, product, architecture, DevOps, operations, support, services, and program teams
Strong communication skills for customers, senior leadership, and technical audiences
Experience in customer-facing technology leadership supporting complex implementations
Experience in retail technology, payments, commerce, cloud, or similar complex technology environments
Original job description
Toshiba Global Commerce Solutions is hiring an Executive Director of Software Engineering and Operations to lead successful client implementations, solution adoption, and production readiness across complex software environments. The role combines hands-on technical guidance and direct customer engagement with coordination of internal teams to deliver on…