Customer Success Manager at Tattle · United States · Joined
T
Customer Success Manager
Tattle · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Tattle is seeking a Customer Success Manager to manage post-sales relationships for its hospitality customer experience platform. The role involves onboarding customers, driving platform adoption, and leveraging CX analytics to improve guest experiences and business outcomes.
What you’ll do
Manage post-sales relationships with hospitality customers
Guide customers through onboarding and platform adoption
Deliver customer presentations on data insights and upsell opportunities
Translate customer business needs into personalized consultations
Use CX analytics to help customers improve guest experiences
Act as a customer advocate and team player
What you’ll need
2-3+ years of account management experience
Strong customer presentation skills
Data-driven mindset
Proficiency in using AI to optimize workflows
Ability to translate customer needs into solutions
Thrives in fast-paced, changing environments
Original job description
Tattle provides a customer experience management platform for the hospitality industry. The Customer Success Manager manages post-sales relationships and helps customers onboard, adopt the platform, and use CX analytics to improve guest experiences and business outcomes.You have at least 2-3 years of account management experience engaging, working, and…