Senior Experience Researcher at PayPal · New York, NY · Joined
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Senior Experience Researcher
PayPal · New York, NY · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$130k–$192kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Enterprise Services Experience Research · Source: jobright · Posted by joined-scrapper
About the role
PayPal seeks a Senior Experience Researcher to lead end-to-end mixed-methods research for enterprise services, turning insights into actionable guidance for user-centered products. The role focuses on B2B audiences, including large enterprises and developers, leveraging a variety of qualitative and quantitative methods.
What you’ll do
Own end-to-end mixed-methods research
Turn insights into actionable guidance
Perform data analysis using specialized domain knowledge
Utilize research methodologies to optimize user experiences
What you’ll need
3+ years relevant experience and Bachelor's degree
5+ years relevant experience in user experience research, product strategy, or market research
Experience with large enterprise and mid-market corporate decision-makers and/or developers
Experience with a variety of research methods including interviews, usability testing, contextual inquiry, diary studies, etc.
Background in payments, financial services, or platform ecosystems
Comfort with ambiguity and method-agnostic mindset
Original job description
PayPal is hiring a Senior Experience Researcher for its Enterprise Services Experience Research team. The role owns end-to-end mixed-methods research for businesses, marketplaces, and partners, turning insights into actionable guidance that shapes user-centered product experiences.3+ years relevant experience and a Bachelor's degree OR Any equivalent…