Customer Success Manager at Expert Executive Recruiters (EER Global) · United States · Joined
EG
Customer Success Manager
Expert Executive Recruiters (EER Global) · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
A Customer Success Manager role for a cybersecurity company, focusing on enterprise client onboarding, adoption, retention, and growth, while bridging client feedback to Product and Engineering.
What you’ll do
Enterprise client engagement
Onboarding
Product adoption
Retention
Account growth
Relaying client feedback to Product and Engineering
What you’ll need
3+ years in Customer Success at a SaaS cybersecurity company
Manage multiple customers and projects simultaneously
Strong technical aptitude for complex environments
Excellent communication and relationship-building skills
Comfortable in fast-paced startup environment
Bachelor's degree in Business, Computer Science, or related field
Original job description
Expert Executive Recruiters (EER Global) is recruiting on behalf of an unnamed cybersecurity company for a Customer Success Manager. The role focuses on enterprise client engagement, onboarding, product adoption, retention, and account growth, while relaying client feedback to Product and Engineering teams.3+ years in Customer Success or a similar…