Customer Service Associate at Zoro.com · Chicago, IL · Joined
Z
Customer Service Associate
Zoro.com · Chicago, IL · Just now · 0 applicants
NewHybridFull-timeJunior
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
Zoro.com seeks a Customer Service Associate to promptly resolve customer inquiries via phone and internal systems, supporting loyalty and sales. The role involves order assistance, issue resolution, and clear communication with customers and teams.
What you’ll do
Resolve customer inquiries and issues promptly and accurately
Support customer loyalty and sales
Provide phone support and order assistance
Communicate clearly with customers and internal teams
What you’ll need
At least 1 year of customer service or related experience
Excellent verbal and written communication skills
Strong problem-solving, critical thinking, and decision-making skills
High school diploma or equivalent
Ability to attend 8-week virtual training Monday-Friday, 8am-4:30pm CDT
Reliable transportation
Original job description
Zoro.com is hiring a Customer Service Associate to promptly and accurately resolve customer inquiries and issues. The role supports customer loyalty and sales through phone support, order assistance, issue resolution, and clear communication with customers and internal teams.At least 1 year of Customer Service or related experienceExcellent verbal and…