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Client Services Representative at REPAY - Realtime Electronic Payments · Bettendorf, IA · Joined
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Client Services Representative

REPAY - Realtime Electronic Payments · Bettendorf, IA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

REPAY is hiring an experienced Client Services Representative to provide excellent customer support, investigate and resolve software/hardware issues, and manage client inquiries effectively, focusing on problem-solving and high integrity.

What you’ll do

  • Provide excellent customer support
  • Investigate and resolve software and hardware problems for clients
  • Manage inquiries effectively
  • Prioritize identifying and solving problems
  • Communicate effectively with clients

What you’ll need

  • 3+ years in Customer Service or Account Management
  • Extensive knowledge of Word, Excel and Internet-based software
  • Ability to communicate effectively, focus on the customer, collaborate, solve problems creatively and demonstrate high integrity
  • Attention to detail in composing, typing and proofing material
  • Able to establish priorities and meet deadlines
  • Able to multi-task

Original job description

REPAY is an established and fast-growing publicly traded financial technology and payment processing company. They are seeking an experienced Client Services Representative to provide excellent customer support, investigate and resolve software and hardware problems for clients, and manage inquiries effectively.3+ years in Customer Service or Account…

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