Customer Solutions Engineer at FleetSafe.Ai · United States · Joined
F
Customer Solutions Engineer
FleetSafe.Ai · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$85k–$115kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
FleetSafe.Ai is hiring a US-based remote Customer Solutions Engineer to support fleet customers on its AI-native FleetFusion platform, from discovery and demos through integration, go-live, and ongoing technical support. The role also involves developing playbooks for the US market.
What you’ll do
Run discovery and live demos for a SaaS platform with hardware
Configure fleet platform end to end for real customers
Support integrations and implementation through go-live
Provide ongoing technical support for US fleets
Develop playbooks for the US market
Explain AI-native platform capabilities in plain language
What you’ll need
3-5 years in customer-facing technical roles
At least 2 years in fleet management, telematics, ELD or video telematics
Working knowledge of US fleet compliance: FMCSA hours-of-service, ELD, DVIRs, IFTA, CSA scores
Working knowledge of REST APIs, webhooks and SaaS-to-SaaS integrations
US-based and authorized to work in the US
Original job description
FleetSafe builds FleetFusion, an AI-native platform for commercial fleet operations. The Customer Solutions Engineer supports US fleets from discovery and demos through integrations, implementation, go-live, and ongoing technical support, while developing playbooks for the US market.3–5 years in customer-facing technical roles (solutions or sales…