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Customer Solutions Engineer at FleetSafe.Ai · United States · Joined
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Customer Solutions Engineer

FleetSafe.Ai · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$85k–$115kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

FleetSafe.Ai is hiring a US-based remote Customer Solutions Engineer to support fleet customers on its AI-native FleetFusion platform, from discovery and demos through integration, go-live, and ongoing technical support. The role also involves developing playbooks for the US market.

What you’ll do

  • Run discovery and live demos for a SaaS platform with hardware
  • Configure fleet platform end to end for real customers
  • Support integrations and implementation through go-live
  • Provide ongoing technical support for US fleets
  • Develop playbooks for the US market
  • Explain AI-native platform capabilities in plain language

What you’ll need

  • 3-5 years in customer-facing technical roles
  • At least 2 years in fleet management, telematics, ELD or video telematics
  • Working knowledge of US fleet compliance: FMCSA hours-of-service, ELD, DVIRs, IFTA, CSA scores
  • Comfort troubleshooting connected hardware: dashcams, MDVRs, wiring, OBD-II/J1939, GPS/cellular
  • Working knowledge of REST APIs, webhooks and SaaS-to-SaaS integrations
  • US-based and authorized to work in the US

Original job description

FleetSafe builds FleetFusion, an AI-native platform for commercial fleet operations. The Customer Solutions Engineer supports US fleets from discovery and demos through integrations, implementation, go-live, and ongoing technical support, while developing playbooks for the US market.3–5 years in customer-facing technical roles (solutions or sales…

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