Customer Solutions Engineer, Strategic Accounts at Fullstory · Atlanta, GA · Joined
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Customer Solutions Engineer, Strategic Accounts
Fullstory · Atlanta, GA · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Strategic Accounts · Source: jobright · Posted by joined-scrapper
About the role
Fullstory is hiring a Customer Solutions Engineer to manage technical relationships with strategic enterprise accounts, helping customers implement and realize value from its behavioral data platform while supporting renewals and expansion. The role requires 3–5 years of customer-facing technical experience and hands-on web/mobile technical skills.
What you’ll do
Manage technical relationships with major customers
Help customers implement and realize value from Fullstory
Support account renewals and expansion through technical evaluations
Engage with customers through technical evaluations and customer engagement
What you’ll need
3–5 years in a customer-facing technical role with enterprise or strategic accounts
Comfortable in browser DevTools; can read HTML, CSS, and JavaScript
Experience with APIs, JSON, and SDK installs
Understands how iOS and Android apps are built
Experience helping customers implement and get value from a technical SaaS product
Experience owning or co-owning renewal or expansion targets
Original job description
Fullstory is hiring a Customer Solutions Engineer for its Strategic Accounts team. The role manages technical relationships with major customers, helps them implement and realize value from Fullstory, and supports account renewals and expansion through technical evaluations and customer engagement.3–5 years in a customer-facing technical role (Technical…