Customer Success Manager at Locus Robotics · United States · Joined
LR
Customer Success Manager
Locus Robotics · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
$90k–$140kListed
Workplace
Remote
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Locus Robotics is hiring a Customer Success Manager to help customers adopt its AI-powered warehouse robotics systems. The role combines customer relationship management with technical troubleshooting and deployment oversight across logistics operations.
What you’ll do
Partner with customers and internal teams
Support customer adoption
Resolve customer challenges
Oversee deployments
Strengthen customer relationships
Improve customer satisfaction
What you’ll need
Bachelor's degree in Computer Science, Engineering, CIS, or related technical field
5+ years hands-on experience with 3PL, warehouse, or logistics operations
Knowledge of networking technologies such as routers, WiFi, switches, and firewalls
Ability to communicate technical and complex information verbally and in writing
Strong ability to manage multiple priorities and high-pressure situations
Interest in software, hardware, and robotics
Original job description
Locus Robotics develops AI-powered systems and intelligent robots for supply chains. The Customer Success Manager partners with customers and internal teams to support adoption, resolve challenges, oversee deployments, and strengthen customer relationships and satisfaction.Bachelor's Degree in Computer Science, Engineering, CIS or a related technical…