AI Product Operations Associate at ICD Portal · New York, NY · Joined
IP
AI Product Operations Associate
ICD Portal · New York, NY · Just now · 0 applicants
NewHybridFull-timeJunior
Pay
$80k–$120kListed
Workplace
Hybrid
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
The AI Product Operations Associate at Tradeweb supports client service and operational processes for TARA, its AI product for market data and trading analysis, including onboarding, issue resolution, and maintaining support records as the product grows.
What you’ll do
Handle client access and onboarding
Resolve routine client issues
Coordinate internal follow-up
Maintain support processes and records
What you’ll need
Bachelor's or master's degree in Business Administration, Finance, Economics, Information Systems, or related field
1–3 years of experience in client service, onboarding, product operations, application support, or similar role
Strong organization and attention to detail
Clear written and verbal communication and sound judgment on escalation
Comfort learning applications, ticketing systems, dashboards, and access workflows
Interest in AI products and willingness to learn TARA's capabilities and limitations
Original job description
Tradeweb is hiring an AI Product Operations Associate to support the day-to-day client service and operational processes for TARA, its AI product for market data and trading analysis. The role handles client access and onboarding, resolves routine issues, coordinates internal follow-up, and maintains support processes and records as the product grows.…