Cencora is hiring a Program Coordinator to support the ICS Account Management team with day-to-day operations, client data analysis, documentation, reporting, and order management. The role requires strong customer service, analytical, and communication skills, with experience in CRM/ERP systems and a background in logistics or supply chain preferred.
What you’ll do
Support ICS Account Management team day-to-day operations
Perform client data analysis and documentation
Prepare and deliver reports
Support order management processes
Identify and implement process improvements
Manage multiple projects of diverse scope and complexity
What you’ll need
Bachelor's degree in business, operations, agriculture, animal science, customer service, or related field, or equivalent experience
Minimum of four years of progressively responsible and related experience
Less than 2 years of experience in customer service, customer operations, administrative support, or related field
Proficient in Microsoft Office Suite, especially Excel, PowerPoint, Word, and Outlook
Adept at using or quickly learning ERP, CRM, and reporting systems, including Salesforce, ASW, and BaaN
Excellent customer service, analytical, organizational, and problem-solving skills
Original job description
Cencora is hiring a Program Coordinator to support the ICS Account Management team’s day-to-day operations and program performance. The role involves client data analysis, documentation and reporting, order management support, and identifying and implementing process improvements.Normally requires a minimum of four (4) years progressively responsible and…