Head of Business Operations - North America at Wise · Austin, TX · Joined
W
Head of Business Operations - North America
Wise · Austin, TX · Just now · 0 applicants
NewHybridFull-timeManager
Pay
$210k–$275kListed
Workplace
Hybrid
Job type
Full-time
Level
Manager
Team: Wise Platform · Source: jobright · Posted by joined-scrapper
About the role
Lead regional operations for Wise Platform in North America, improving partner servicing performance, automating workflows, and scaling operations for banking and enterprise partners.
What you’ll do
Improve partner servicing performance
Automate workflows
Align cross-functional teams
Scale operations for banking and enterprise partners
Conduct cost-per-service analyses
Structure root-cause post-mortems
What you’ll need
8+ years of operational leadership in tech
Experience owning complex operational KPIs and executing turnarounds
Ability to navigate matrix organizations without direct line authority
Proficiency with data analytics dashboards and spreadsheets
Experience with high-stakes enterprise/banking relationships and backend payment workflows
Ability to establish scalable operating frameworks
Original job description
Wise is seeking a Head of Business Operations to lead regional operations for Wise Platform in North America. The role focuses on improving partner servicing performance, automating workflows, aligning cross-functional teams, and scaling operations for banking and enterprise partners.8+ Years of Operational Leadership in TechDocumented experience…