Tier 2 IT Support Engineer at TensorWave · Las Vegas, NV · Joined
T
Tier 2 IT Support Engineer
TensorWave · Las Vegas, NV · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: IT · Source: jobright · Posted by joined-scrapper
About the role
TensorWave is hiring a Tier 2 IT Support Engineer to resolve escalated technical issues and administer systems, devices, and applications supporting employee productivity and security. The role supports employees across offices, data center sites, and remote teams while improving IT operations.
What you’ll do
Resolve escalated Tier 2 technical issues
Administer systems, devices, and applications
Support employee productivity and security
Provide technology support across offices, data center sites, and remote teams
Partner across the company
Improve IT operations
What you’ll need
3+ years of IT support or systems administration experience including Tier 2 support
Hands-on administration with Google Workspace, Microsoft 365, or both
Experience managing macOS devices with an MDM platform such as Jamf, Kandji, Intune, or Rippling
Working knowledge of identity and access management including SSO, SAML, MFA, and SCIM
Solid networking fundamentals including DNS, DHCP, VPN, Wi-Fi, and firewalls
Strong troubleshooting and communication skills
Original job description
TensorWave is hiring a Tier 2 IT Support Engineer to resolve escalated technical issues and administer the systems, devices, and applications that support employee productivity and security. The role provides employee technology support across offices, data center sites, and remote teams, while partnering across the company and improving IT operations.3+…