Account Manager - SMB, Growth & Retention (Core) at Rippling · Chicago, IL · Joined
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Account Manager - SMB, Growth & Retention (Core)
Rippling · Chicago, IL · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Rippling is seeking an Account Manager to drive growth and retention for its SMB segment by managing customer relationships, ensuring adoption, and expanding revenue through cross-selling and renewals.
What you’ll do
Own customer relationships in SMB segment
Drive product adoption and optimization
Achieve retention and revenue growth targets
Manage renewals and cross-selling opportunities
Conduct consultative discovery and demo meetings
Build long-term commercial relationships
What you’ll need
2+ years of SaaS experience in account management, sales, or customer success
Proven track record of meeting and exceeding quota
Experience running consultative discovery and demo meetings
Demonstrated ability to build long-term commercial relationships
Excellent communication and interpersonal skills
Strong organizational skills and follow-through
Original job description
Rippling is hiring an Account Manager to own customer relationships in its SMB segment and guide customers in optimizing its back-office HR products and solutions. The role focuses on customer adoption, retention, revenue growth, renewals, and cross-selling through consultative account management.2+ years of SaaS experience in account management, sales,…