Strategic Customer Success Manager at Nimble · San Francisco, CA · Joined
N
Strategic Customer Success Manager
Nimble · San Francisco, CA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Nimble is hiring a Strategic Customer Success Manager to drive adoption, retention, and expansion across enterprise accounts by partnering with senior stakeholders and internal teams to help customers achieve measurable outcomes and grow value from the platform.
What you’ll do
Drive adoption, retention, and expansion across enterprise accounts
Partner with senior stakeholders and Product, Support, and Engineering teams
Help customers achieve measurable outcomes
Mitigate risk and grow value from Nimble's platform
What you’ll need
6+ years of customer-facing experience in SaaS
3+ years supporting enterprise customers
Experience partnering with technical stakeholder teams in complex enterprise environments
Familiarity with web technologies (HTML/CSS) and comfort troubleshooting via APIs, logs, and workflows
Excellent communication and executive presence with ability to influence C-level stakeholders
Ability to translate technical concepts into clear business value
Original job description
Nimble is hiring a Strategic Customer Success Manager to drive adoption, retention, and expansion across enterprise accounts. The role partners with senior stakeholders and Product, Support, and Engineering teams to help customers achieve measurable outcomes, mitigate risk, and grow value from Nimble’s platform.6+ years of customer-facing experience in…