Onboarding Specialist at CarCutter · United States · Joined
C
Onboarding Specialist
CarCutter · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
CarCutter is hiring an Onboarding Specialist to guide newly signed customers from contract to launch, managing onboarding, training, technical coordination, and handoffs while improving processes.
What you’ll do
Manage onboarding of newly signed customers
Provide customer training
Coordinate technical aspects
Resolve issues
Hand off to Customer Success
Improve onboarding processes
What you’ll need
2+ years experience in customer-facing onboarding
Comfortable with SaaS integrations and APIs
Ability to explain technical concepts to non-technical stakeholders
Proven ability to manage multiple projects and meet deadlines
Excellent written and verbal communication
Experience with CRM and customer success platforms (HubSpot, Arrows)
Original job description
CarCutter is hiring an Onboarding Specialist to guide newly signed customers from contract signature through a successful platform launch. The role manages onboarding, customer training, technical coordination, issue resolution, and handoffs to Customer Success, while improving onboarding processes.2+ years of experience in a customer-facing onboarding,…