Enterprise Customer Success Manager at Rippling · United States · Joined
R
Enterprise Customer Success Manager
Rippling · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Rippling is hiring an Enterprise Customer Success Manager to advise its largest and most complex customers on technical and strategic matters. The role focuses on troubleshooting critical issues, optimizing customer workflows and adoption, coordinating with internal teams, and supporting long-term customer relationships and renewals.
What you’ll do
Advise largest and most complex customers on technical and strategic matters
Troubleshoot critical issues
Optimize customer workflows and adoption
Coordinate with internal teams
Support long-term customer relationships
Support renewals
What you’ll need
4+ years in a technical, customer-facing role supporting 10-30 accounts at a B2B SaaS company
Demonstrated ability to manage a portfolio of enterprise accounts
Subject matter expertise in B2B SaaS, HR, Payroll, Benefits Administration, or IT
Exceptional problem-solving and technical troubleshooting skills
Rippling is hiring an Enterprise Customer Success Manager to advise its largest and most complex customers on technical and strategic matters. The role focuses on troubleshooting critical issues, optimizing customer workflows and adoption, coordinating with internal teams, and supporting long-term customer relationships and renewals.4+ years of experience…