IT Operations Associate at Personified · United States · Joined
P
IT Operations Associate
Personified · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
$60k–$65kListed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: IT Operations · Source: jobright · Posted by joined-scrapper
About the role
Personified is hiring a remote IT Operations Associate to handle day-to-day client technology operations, including onboarding, offboarding, and procurement, while improving workflows and delivering excellent customer service.
What you’ll do
Support day-to-day client technology operations
Manage onboarding, offboarding, and technology procurement processes
Communicate with clients and staff via email, Slack, and virtual meetings
Execute and improve operational workflows and processes
Prioritize and complete tasks in a fast-paced environment
Identify and suggest improvements to operational processes
What you’ll need
2+ years in a customer-facing role
Proven track record of providing great customer experiences
Highly organized, responsive, and detail-oriented
Impeccable customer service skills
Comfortable interacting with clients through email, Slack, and virtual meetings
Self-starter who can quickly learn new systems and technical concepts
Original job description
Personified provides managed IT and cybersecurity services to campaigns, nonprofits, and mission-aligned organizations. The IT Operations Associate supports clients’ day-to-day technology operations, focusing on onboarding, offboarding, technology procurement, and related processes.Skilled at executing and improving on operational processesHighly…