Client Engagement Manager at Mirantis · United States · Joined
M
Client Engagement Manager
Mirantis · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Mirantis seeks a Client Engagement Manager for its Customer Success team to own client relationships, monitor health, coordinate onboarding and cross-functional work, and drive expansion opportunities. The role requires enterprise account/project management experience, cloud infrastructure fluency, and strong communication skills.
What you’ll do
Manage client relationships
Monitor client health
Coordinate onboarding
Coordinate cross-functional work
Identify opportunities to expand use of offerings
What you’ll need
Experience as a Project Manager or Account Manager managing enterprise clients in a cloud hosting environment
General understanding of cloud hosting concepts and infrastructure
Ability to work closely with technical teams
Empathetic and collaborative approach to bringing stakeholders together
Ability to create structure with meeting agendas, briefings, and tracking deliverable deadlines via Jira/ticketing tools
Clear communication with technical and non-technical stakeholders and professional English fluency
Original job description
Mirantis is hiring a Client Engagement Manager for its Customer Success team. The role manages client relationships, monitors client health, coordinates onboarding and cross-functional work, and identifies opportunities to expand use of Mirantis offerings.Experience as a Project Manager or Account Manager managing enterprise clients within a cloud hosting…