Director-level role leading ERP and CRM strategy and operations at Mitsubishi Electric Trane HVAC US, focusing on SAP and Salesforce solutions, enterprise application governance, and team development. Requires deep ERP/CRM experience, cloud expertise, and leadership to drive digital transformation.
What you’ll do
Lead strategy, delivery, and support of SAP and Salesforce solutions
Oversee enterprise application operations and projects
Manage vendor and partner relationships
Ensure compliance with regulatory requirements
Develop and lead the IT team
Drive continuous improvement and business process optimization
What you’ll need
Bachelor's degree in Computer Science, IT, Business Administration, or related field
10+ years in IT with at least 7 years in ERP/CRM implementation and management
Experience managing large-scale ERP/CRM projects and cross-functional teams
In-depth knowledge of ERP platforms such as SAP S/4HANA, Oracle ERP Cloud, or Dynamics 365 and/or CRM platforms such as Salesforce
Familiarity with cloud technologies, enterprise integrations, and business processes
Leadership, change management, and ability to influence C-level executives
Original job description
Mitsubishi Electric Trane HVAC US LLC is hiring a Director of ERP & CRM to lead the strategy, delivery, and support of its SAP and Salesforce solutions. The role oversees enterprise application operations, projects, vendor and partner relationships, compliance, and IT team development.Bachelor's degree in Computer Science, Information Technology, Business…