Implementation Manager - Moveworks at ServiceNow · Albany, NY · Joined
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Implementation Manager - Moveworks
ServiceNow · Albany, NY · Just now · 0 applicants
NewHybridFull-timeSenior
Pay
$116k–$192kListed
Workplace
Hybrid
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
ServiceNow is hiring an Implementation Manager to lead enterprise customer deployments of the Moveworks platform, ensuring on-time, on-budget delivery and adoption of agentic workflows. The role combines project governance, risk and scope management, and AI-driven problem-solving for cross-functional teams.
What you’ll do
Oversee customer implementations of the Moveworks platform
Ensure on-time, on-budget delivery aligned with desired results
Lead project teams and governance
Manage risks and scope
Help customers launch agentic workflows and adopt new products
Communicate technical concepts clearly and efficiently
What you’ll need
4+ years progressive experience leading software implementations with enterprise customers (SaaS preferred)
Project management experience including scope control, budgeting, estimating, and resource management
Experience integrating AI into work processes, decision-making, or problem-solving
Ability to creatively propose technical solutions and communicate clearly
Experience building strong relationships with senior-level executives
Bachelor's degree
Original job description
ServiceNow is hiring an Implementation Manager to oversee customer implementations of the Moveworks platform and ensure on-time, on-budget delivery aligned with desired results. The role leads project teams and governance, manages risks and scope, and helps customers launch agentic workflows and adopt new products.Experience in leveraging or critically…