Senior Director, Global Service (Material Sciences) US Remote at Waters Corporation · United States · Joined
WC
Senior Director, Global Service (Material Sciences) US Remote
Waters Corporation · United States · Just now · 0 applicants
NewRemoteFull-timeManager
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Manager
Team: Global Service · Source: jobright · Posted by joined-scrapper
About the role
Waters Corporation seeks a Senior Director to lead and transform the global service organization for its Materials Sciences Division, driving strategy, customer experience, and operational excellence across regions.
What you’ll do
Lead the worldwide service organization
Set service strategy, operating model, and capabilities
Deliver exceptional customer experience
Drive sustainable growth and operational excellence
What you’ll need
Bachelor's degree in Engineering, Science, Business, or related field
Ten or more years of progressive leadership in service, customer support, or commercial operations
Demonstrated success leading a complex, multi-region service organization in a global environment
Proven experience driving customer satisfaction, service growth, operational improvement, and organizational transformation
Strong financial and business acumen, including budgets, forecasts, and performance metrics
Experience developing high-performing, geographically dispersed teams
Original job description
Waters Corporation seeks a Senior Director, Global Service for its Materials Sciences Division. The role leads the worldwide service organization and sets its strategy, operating model, and capabilities to deliver exceptional customer experience, sustainable growth, and operational excellence.Bachelor's degree in Engineering, Science, Business, or a…