Senior Technical Account Manager at Airwallex · San Francisco, CA · Joined
A
Senior Technical Account Manager
Airwallex · San Francisco, CA · Just now · 0 applicants
NewHybridFull-timeSenior
Pay
$180k–$220kListed
Workplace
Hybrid
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Airwallex seeks a Senior Technical Account Manager to serve as the primary technical advisor for enterprise customers, ensuring successful adoption of its payments platform. The role involves guiding integration, analyzing transaction data, and providing elevated support in a hybrid work environment.
What you’ll do
Serve as primary technical advisor for enterprise customers
Ensure customer success in adopting and integrating Airwallex products
Provide elevated support and guidance throughout customer journey
Manage multiple and changing priorities in an entrepreneurial environment
Proactively and consultatively handle customer and sales team requests
Analyze transaction patterns to drive improvements and optimizations
What you’ll need
Bachelor's degree in a STEM discipline
At least 5 years experience in engineering, technical support, or TAM role
Thorough understanding of software development lifecycle and API architecture
Proficiency in professional oral and written communication
Experience working with data and analyzing transaction patterns
Experience integrating RESTful APIs into web applications
Original job description
Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide. The Senior Technical Account Manager will serve as the primary technical advisor for enterprise customers, ensuring their success in adopting and integrating Airwallex products while providing elevated support and guidance throughout…