Client Success Manager, Enterprise Sales at Zocdoc · New York, NY · Joined
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Client Success Manager, Enterprise Sales
Zocdoc · New York, NY · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$85k–$115kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Enterprise Sales · Source: jobright · Posted by joined-scrapper
About the role
Zocdoc is looking for a Client Success Manager to own a portfolio of healthcare organizations, serving as a trusted advisor and driving strategic partnerships, commercial outcomes, and operational execution. This hybrid, New York-based role combines data-driven account management with cross-functional collaboration to improve customer outcomes.
What you’ll do
Own day-to-day success of a portfolio of complex healthcare organizations
Serve as a trusted advisor and drive strategic partnerships and commercial outcomes
Use data-driven insights to manage account health and customer conversations
Identify opportunities to create greater value and influence customer actions
Collaborate cross-functionally to improve customer outcomes
Navigate competing priorities and focus on greatest business impact
What you’ll need
2–4+ years of professional experience in customer success, account management, or client-facing relationship roles
Experience managing a sizable book of business or high volume of customers and projects
Strong commercial, analytical, and communication skills
Excellent judgment, prioritization, and ownership
Comfortable with ambiguity, change, and continuous learning
A collaborative approach and ability to bring together people from clients and Zocdoc to drive results
Original job description
Zocdoc is a digital health marketplace that helps patients find and book healthcare. The Client Success Manager will own the day-to-day success of a portfolio of complex healthcare organizations, serving as a trusted advisor while driving strategic partnerships, commercial outcomes, and operational execution. The role uses data-driven insights, manages…