Corporate Traveler - Customer Success Manager at Corporate Traveler USA · Boston, MA · Joined
CU
Corporate Traveler - Customer Success Manager
Corporate Traveler USA · Boston, MA · Just now · 0 applicants
NewOn-siteFull-timeMiddle
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Middle
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Corporate Traveler USA is seeking a Customer Success Manager in Boston to own and grow a portfolio of corporate travel accounts, focusing on retention, revenue growth, and customer value. This onsite, full-time role requires B2B customer success experience and familiarity with CRM and travel booking tools.
What you’ll do
Own and grow a portfolio of customer accounts
Drive customer retention and revenue growth
Perform strategic account management
Manage customer onboarding
Help customers maximize value of their corporate travel programs
What you’ll need
Minimum 2 years of Customer Success, Account Management, or related B2B experience
Proven success managing accounts with accountability for retention and growth
Experience building relationships with customers and engaging senior stakeholders
Experience using Salesforce or similar CRM for opportunity management, case management, and activity tracking
Working knowledge of online booking tools such as Melon, SAP Concur, or similar platforms
Original job description
Corporate Traveler USA is hiring a Customer Success Manager to own and grow a portfolio of customer accounts. The role focuses on retention, revenue growth, strategic account management, customer onboarding, and helping customers maximize the value of their corporate travel programs.Minimum 2 years of Customer Success, Account Management, or related B2B…