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Technical Program Manager - Public Sector at Qualtrics · Washington, DC · Joined
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Technical Program Manager - Public Sector

Qualtrics · Washington, DC · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$98k–$119kListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Team: Public Sector · Source: jobright · Posted by joined-scrapper

About the role

Qualtrics seeks a Technical Program Manager to lead public sector customer experience programs, from implementation through ongoing optimization and adoption, acting as a trusted technical advisor and driving value realization, retention, and growth.

What you’ll do

  • Lead public sector customers' experience programs from implementation through ongoing optimization
  • Serve as primary technology advisor and manage complex projects and accounts
  • Drive value realization, retention, and growth
  • Collaborate with project managers, consultants, architects, and product teams
  • Lead workshops and knowledge transfer sessions
  • Produce high-quality customer-facing documentation

What you’ll need

  • 3+ years working with large, complex organizations on customer-facing programs
  • High interest in learning the Qualtrics platform and new technologies
  • Proven ability to plan and execute multiple concurrent projects on time and budget
  • Ability to lead workshops and use data/metrics to communicate understanding
  • Ability to build relationships with senior customer program owners and decision makers
  • Bachelor's degree in science, technology, engineering, or business-related field

Original job description

Qualtrics is hiring a Technical Program Manager to lead public sector customers’ experience programs, from implementation and onboarding through ongoing optimization and adoption. The role serves as a primary technology advisor, managing complex projects and customer accounts to drive value realization, retention, and growth.3+ years of experience:…

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