Manager, Professional Services at Keyfactor · United States · Joined
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Manager, Professional Services
Keyfactor · United States · Just now · 0 applicants
NewRemoteFull-timeManager
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Manager
Team: Global Professional Services · Source: jobright · Posted by joined-scrapper
About the role
Keyfactor seeks a Manager to lead Global Professional Services project teams, focusing on successful delivery, customer satisfaction, operational efficiency, and stakeholder relationships. The role also develops teams, handles escalations, and improves project operations.
What you’ll do
Lead project teams across Global Professional Services
Ensure successful delivery and customer satisfaction
Drive operational efficiency and improve project operations
Build and manage stakeholder relationships
Develop team capabilities and manage escalations
What you’ll need
Bachelor's degree in Computer Science, IT, Business Administration, or equivalent experience
Expertise in technical, MSP, or software consulting with leadership experience
Ability to manage multiple teams and drive performance improvements
Advanced reporting skills with Excel or other BI software
Experience with PSA or related professional services software
Strong managerial, communication, problem-solving, and resource allocation skills
Original job description
Keyfactor is hiring a Manager, Professional Services to lead project teams across Global Professional Services and ensure successful delivery, customer satisfaction, and operational efficiency. The role also focuses on stakeholder relationships, team development, escalations, and improving project operations.Bachelor's degree in a relevant field such as…