L2/L3 Application Support Engineer (Windows Server OR Windows Administration) at Tachyon Technologies · United States · Joined
TT
L2/L3 Application Support Engineer (Windows Server OR Windows Administration)
Tachyon Technologies · United States · Just now · 0 applicants
NewRemoteFull-timeSenior
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Senior
Source: jobright · Posted by joined-scrapper
About the role
Tachyon Technologies is seeking an L2/L3 Application Support Engineer to handle production support across Windows servers, databases, AWS S3, and data pipelines. The role includes troubleshooting connectivity issues, managing ITSM processes, coordinating releases, and maintaining technical documentation.
What you’ll do
Provide L2/L3 production support and troubleshooting
Monitor Windows VMs, servers, storage, and data flows
Troubleshoot database connectivity and SQL issues
Manage incidents, problems, and change requests
Coordinate application releases and deployments
Maintain runbooks, RCAs, and troubleshooting guides
What you’ll need
Windows Server administration or Windows administration experience
SQL troubleshooting and database connectivity knowledge
Experience with AWS S3 and storage monitoring
Data pipeline monitoring and failure troubleshooting skills
Familiarity with ITSM incident, problem, and change management
Ability to support application releases and write technical documentation
Original job description
Tachyon Technologies is hiring an L2/L3 Application Support Engineer to provide production support and troubleshooting across Windows servers, databases, AWS S3, and data pipelines. The role also supports server and application connectivity, integrations, ITSM processes, releases, and technical documentation.L2/L3 production support, troubleshooting…