Flex is seeking an Account Manager to own customer relationships and drive revenue growth for its finance super app, while ensuring satisfaction and retention and influencing product direction.
What you’ll do
Own customer relationships
Drive revenue growth
Influence product direction
Ensure customer satisfaction and retention
Manage a book of business
Drive renewals and expand account value
What you’ll need
2–5 years of experience in Customer Success, Account Management, within FinTech, SaaS, or financial services
Proven ability to manage a book of business, drive renewals, and expand account value
Excellent communication skills, able to distill complex financial or technical topics into clear, actionable insights
Entrepreneurial mindset with comfort operating in ambiguity and a fast-changing environment
Strong analytical instincts and a passion for helping customers succeed
Proven track record of hitting and exceeding quotas, consistently a top 10% performer
Original job description
Flex is building a finance super app for premium business owners, focusing on reimagining financial workflows and services for entrepreneurs. As an Account Manager, you will own customer relationships, drive revenue growth, and influence product direction while ensuring customer satisfaction and retention.2–5 years of experience in Customer Success,…