Growth Customer Success Manager at Yoodli · Seattle, WA · Joined
Y
Growth Customer Success Manager
Yoodli · Seattle, WA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Yoodli is seeking a Growth Customer Success Manager to retain and expand a portfolio of 40-60 mid-market accounts by driving product adoption and customer satisfaction. The role involves partnering with sales, product, and leadership teams to deliver value and secure renewals and expansion.
What you’ll do
Manage a portfolio of 40-60 mid-market accounts
Build strong customer relationships
Drive product adoption and satisfaction
Help customers achieve business objectives
Run renewals and drive expansion
Lead QBRs and collaborate cross-functionally
What you’ll need
3-6 years of experience in customer success or account management
Proven track record managing customer relationships and driving adoption
Experience running renewals, driving expansion, and leading QBRs
Proficiency in customer engagement platforms and CRM tools
Strong prioritization based on customer health and sentiment
Deep understanding of the SaaS ecosystem
Original job description
Yoodli is hiring a Growth Customer Success Manager to retain and grow 40–60 mid-market accounts by building customer relationships, increasing satisfaction, and driving product adoption. The role helps customers achieve business objectives and maximum value from Yoodli, collaborating closely with sales, product, and leadership teams.3-6 years of…