Senior Customer Success Manager at Box · San Francisco, CA · Joined
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Senior Customer Success Manager
Box · San Francisco, CA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$134k–$160kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Customer Success · Source: jobright · Posted by joined-scrapper
About the role
Senior Customer Success Manager at Box to drive enterprise customer transformation, adoption, and expansion using Box content and AI, with a focus on measurable business outcomes.
What you’ll do
Own post-sales customer relationships
Advise stakeholders on workflow redesign and adoption
Collaborate across teams to deliver value and identify opportunities
Leverage AI to drive smarter decisions and unlock new use cases
Drive measurable business outcomes for enterprise customers
What you’ll need
4+ years in Customer Success, Account Management, or Solutions Consulting
Experience with enterprise customers and senior stakeholders
Ability to translate customer needs into practical solutions
Ability to navigate technical and business conversations
Hands-on experience with modern AI platforms and tools
Strong communication and storytelling skills
Original job description
Box hires a Senior Customer Success Manager to help enterprise customers transform workflows and realize measurable business outcomes using Box content and AI. The role owns post-sales customer relationships, advises stakeholders on workflow redesign and adoption, and collaborates across teams to deliver value and identify opportunities.We are an AI-first…