Sr. Cloud Technical Account Manager, ES - NAMER at Amazon · Boston, MA · Joined
A
Sr. Cloud Technical Account Manager, ES - NAMER
Amazon · Boston, MA · Just now · 0 applicants
NewOn-siteFull-timeSenior
Pay
$177k–$239kListed
Workplace
On-site
Job type
Full-time
Level
Senior
Team: Enterprise Support · Source: jobright · Posted by joined-scrapper
About the role
AWS is looking for a Senior Cloud Technical Account Manager to serve as a principal technical advisor and advocate for Enterprise Support customers, guiding AWS adoption and resolving issues through coordination with engineering teams.
What you’ll do
Serve as principal technical advisor and customer advocate for Enterprise Support customers
Provide strategic guidance to help drive AWS service adoption
Coordinate with engineers and service teams to resolve issues
Support resilient customer environments
Communicate technical information to executive audiences
What you’ll need
7+ years of technical engineering experience or equivalent work experience
5+ years of design, implementation, operations, or consulting with distributed applications
Experience with operational parameters and troubleshooting for four or more relevant technical domains
Experience in a 24x7 operational services or support environment
Experience as a technical lead in internal enterprise or external customer-facing environments
Professional oral and written communication skills, including presenting to executives
Original job description
Amazon Web Services (AWS) is hiring a Senior Cloud Technical Account Manager to serve as a principal technical advisor and customer advocate for Enterprise Support customers. The role provides strategic guidance, helps drive AWS service adoption, and coordinates with engineers and service teams to resolve issues and support resilient customer environments.…