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Customer Success Engineer at NexTech Solutions LLC · Fayetteville, NC · Joined
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Customer Success Engineer

NexTech Solutions LLC · Fayetteville, NC · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
Pay not listed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper

About the role

NexTech Solutions is hiring a Customer Success Engineer in Fayetteville, NC to deliver Day Zero automation for tactical systems using the MANTLE Platform. The role focuses on enabling automated Android device deployment, troubleshooting integrated systems, and advising customers and government stakeholders.

What you’ll do

  • Deliver Day Zero automation for tactical systems using the MANTLE Platform
  • Enable and sustain automated deployment of Android devices and supporting infrastructure
  • Advise customers and coordinate with operational users, integrators, engineering teams, and government stakeholders
  • Troubleshoot complex systems across devices, networks, servers, applications, and automation workflows
  • Gather customer feedback and translate field observations into actionable product recommendations
  • Lead customer meetings, technical workshops, and working groups

What you’ll need

  • Active TS/SCI Security Clearance
  • Bachelor's degree in computer science, information systems, engineering, or a related technical field, or equivalent practical experience
  • 4+ years of experience in field engineering, systems integration, mobile device engineering, or a customer-facing technical role
  • Hands-on experience deploying, configuring, administering, and troubleshooting Android EUDs in complex environments
  • Strong knowledge of Android device provisioning, enrollment, configuration, application deployment, lifecycle management, ADB, and log analysis
  • Experience with EMM/MDM/UEM, Android Enterprise, IP networking, and Linux administration (Ubuntu/Red Hat)

Original job description

NexTech Solutions hires a Customer Success Engineer to deliver Day Zero automation for tactical systems using the MANTLE Platform. The role enables and sustains automated deployment of Android devices and supporting infrastructure, while advising customers and coordinating with operational users, integrators, engineering teams, and government stakeholders.…

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