Customer Service Rep (CSR) at The Tool & Gage House · Charlotte, NC · Joined
TH
Customer Service Rep (CSR)
The Tool & Gage House · Charlotte, NC · Just now · 0 applicants
NewOn-siteFull-timeJunior
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Junior
Source: jobright · Posted by joined-scrapper
About the role
The Tool & Gage House in Charlotte, NC, is hiring a Customer Service Representative to process calibration and repair items, act as the main client contact, and coordinate quotes, service orders, and workflow from intake through completion.
What you’ll do
Manage processing of calibration and repair items
Serve as main point of contact for clients
Coordinate quotes and service orders
Manage workflow from intake through completion
What you’ll need
High school diploma or equivalent
Prior experience in a customer service role
Strong communication and organizational skills
Proficiency with basic computer skills (email, Word, Excel)
Ability to manage multiple tasks and prioritize in a fast-paced environment
Preferably experience or additional training in a technical or repair environment
Original job description
The Tool & Gage House is seeking a Customer Service Representative to manage the processing of calibration and repair items. The role serves as the main point of contact for clients and coordinates quotes, service orders, and workflow from intake through completion.High school diploma or equivalent requiredPrior experience in a customer service role…