Customer Service Specialist - Sample Management at Zachary Piper Solutions · Durham, NC · Joined
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Customer Service Specialist - Sample Management
Zachary Piper Solutions · Durham, NC · Just now · 0 applicants
NewHybridFull-timeMiddle
Pay
$28–$32/hrListed
Workplace
Hybrid
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
Support customer engagement and sample management operations for a healthcare technology firm, handling complex inquiries and driving workflow improvements.
What you’ll do
Handle complex service inquiries
Coordinate with internal teams and external stakeholders
Review processes and document work
Support continuous improvement initiatives
Support sample management operations
What you’ll need
High School Diploma or equivalent with 4+ years relevant experience, or Bachelor's degree with 2+ years
Ability to exercise sound judgment, initiative, and problem-solving skills in a customer-focused environment
Experience with Salesforce
Proficiency with macOS
Experience using Google Workspace
Original job description
Zachary Piper Solutions is recruiting a Customer Service Specialist for a healthcare technology organization focused on diagnostic and laboratory services. The role supports customer engagement and sample management operations, handles complex service inquiries, and contributes to workflow improvement while coordinating with internal teams and external…