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Cards & Operational Support Services at Bank First · Manitowoc, WI · Joined
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Cards & Operational Support Services

Bank First · Manitowoc, WI · Just now · 0 applicants
NewOn-siteFull-timeManager
Pay
Pay not listed
Workplace
On-site
Job type
Full-time
Level
Manager
Team: Card Services, Operational Support Services, and Fraud Prevention · Source: jobright · Posted by joined-scrapper

About the role

Bank First seeks a Vice President to lead Card Services, Operational Support Services, and Fraud Prevention, setting strategy for debit and credit card programs and driving operational performance, customer experience, risk management, and organizational development.

What you’ll do

  • Set strategy for debit and credit card programs
  • Oversee branch support and fraud prevention
  • Drive operational performance, customer experience, and risk management
  • Manage large operational budgets and vendor relationships
  • Lead enterprise-wide projects and organizational development

What you’ll need

  • Bachelor's degree in Business Administration, Finance, Operations Management, or related field
  • 10+ years of progressive leadership experience in financial services
  • Significant experience managing card services, payments, retail banking operations, or operational support
  • Minimum of 5 years leading multiple managers or department leaders
  • Experience managing large operational budgets, vendor relationships, and enterprise-wide projects
  • Strong knowledge of payment networks, card processing, interchange economics, and fraud prevention

Original job description

Bank First is hiring a Vice President to lead its Card Services, Operational Support Services, and Fraud Prevention functions. The role sets strategy for debit and credit card programs, oversees branch support and fraud prevention, and drives operational performance, customer experience, risk management, and organizational development.Bachelor's degree in…

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