Client Care Associate at FOREVER · United States · Joined
F
Client Care Associate
FOREVER · United States · Just now · 0 applicants
NewRemoteFull-timeMiddle
Pay
Pay not listed
Workplace
Remote
Job type
Full-time
Level
Middle
Source: jobright · Posted by joined-scrapper
About the role
FOREVER seeks a remote Client Care Associate to support customers via phone, email, and chat, troubleshoot product issues, and improve the client experience. The role requires call center experience and strong communication and organizational skills.
What you’ll do
Deliver client support across phone, email, and chat
Troubleshoot product issues
Help improve the client experience
What you’ll need
3+ years of experience in an inbound and/or outbound call center environment
Proficiency with customer support ticketing systems and live chat platforms
Strong verbal and written communication skills and a compassionate demeanor
Excellent organizational and time management abilities
Ability to thrive in a fast-paced, collaborative, and mission-driven environment
Work authorization that does not require visa sponsorship
Original job description
FOREVER, Inc. provides a memory-keeping platform for digitizing, organizing, sharing, and storing personal and family memories. The Client Care Associate delivers client support across phone, email, and chat, troubleshoots product issues, and helps improve the client experience.3+ years of experience working in an inbound and/or outbound call center…